Tuesday, December 28, 2010

Library2Go Website Overwhelmed

Judging from the molasses-in-January slowness of the Library2Go website, everyone got an eBook reader for Christmas and wants to use it during the remainder of Christmas break.

Library2Go tech support says the slowness is due to "unprecedented increases in traffic volumes that we are experiencing from increased interest in eBooks and eBook readers...We are working hard to resolve this issue as quickly as possible to increase capacity."

They suggest refreshing the page several times rather than just sitting and watching the little ball spin. Once you do get in, they say, you should be able to checkout content and download material without any issue.

If you do encounter issues or have questions about Library2Go, feel free to contact us or drop an email to webmaster@wccls.org. We're severely limited in our ability to respond to questions about individual eBook readers, but we can at least pass on questions to Library2Go tech support.

Happy Holidays from all of us at WCCLS!