Tuesday, July 7, 2015

Tigard Library Installs Automated System to Check in Items Faster

The Tigard Library has a new automated check-in system:

NEW Tigard Public Library AMH from Tigard Library on Vimeo.

“We are excited about this new system,” said Library Director Margaret Barnes.  “By checking in items faster, we’ll be able to get them off people’s accounts and back on the shelf quicker so that other patrons can check them out.  Our goal is to increase customer satisfaction and confidence.”
   
In 2014, checking in items manually required about 190 hours a week.  The new system will check in up to 2,500 items per hour.  It reads the radio-frequency identification (RFID) tag to determine what type of material it is, and then sorts it into the correct bin for re-shelving. 

The Tigard Library is the third library in Washington County to install an automated check-in system, along with Hillsboro and Beaverton.