Showing posts with label Downtime. Show all posts
Showing posts with label Downtime. Show all posts

Thursday, January 18, 2018

Catalog and account software will be down starting Sunday night until Tuesday

We will be posting more frequent updates about the catalog and account availability on Facebook and Twitter

Starting at 6:00 pm on Sunday, January 21, the WCCLS catalog and accounts will be unavailable. This is because WCCLS will be performing software updates during this time. We anticipate that the catalog and accounts will become available sometime on Tuesday, January 23.

Here's what you need to know: 
  • No library materials will be due on Sunday, January 21, Monday, January 22, or Tuesday, January 23
  • Follow WCCLS on Facebook and Twitter to get the most frequent updates about the downtime 
  • When the catalog and accounts are available again, we will also announce it on our News & Events blog 

What will be available during the software updates? 

What will be different when the WCCLS catalog and accounts are updated? 
You will notice some improvements to the appearance of the public catalog and your library account. You can watch a short video that shows some of the highlights, including:
  • Fully responsive - no matter the size of the device you use to view the catalog (from a desktop computer to a mobile phone), it will re-adjust the way it displays so that the information fits nicely on your screen
  • several improvements to saved title lists, including the ability to place holds on multiple titles at once
  • quickly limit your search to just items that are at your favorite library, just items that are currently available to check out, or both, items that are available to check out at a specific location

Thanks in advance for your patience while we work to upgrade our catalog and account software! We apologize for the inconvenience.

Monday, January 8, 2018

Updates to WCCLS catalog & account January 21-23

Starting at 6:00 pm on Sunday, January 21, the WCCLS catalog and accounts will be unavailable. This is because WCCLS will be performing software updates during this time. We anticipate that the catalog and accounts will become available sometime on Tuesday, January 23.

Here's what you need to know: 
  • No library materials will be due on Sunday, January 21, Monday, January 22, or Tuesday, January 23
  • Follow WCCLS on Facebook and Twitter to get the most frequent updates about the downtime 
  • When the catalog and accounts are available again, we will also announce it on our News & Events blog 

What will be available during the software updates? 

What will be different when the WCCLS catalog and accounts are updated? 
You will notice some improvements to the appearance of the public catalog and your library account. You can watch a short video that shows some of the highlights, including:
  • Fully responsive - no matter the size of the device you use to view the catalog (from a desktop computer to a mobile phone), it will re-adjust the way it displays so that the information fits nicely on your screen
  • several improvements to saved title lists, including the ability to place holds on multiple titles at once
  • quickly limit your search to just items that are at your favorite library, just items that are currently available to check out, or both, items that are available to check out at a specific location

Thanks in advance for your patience while we work to upgrade our catalog and account software! We apologize for the inconvenience.

Friday, April 7, 2017

WCCLS web services unavailable Tuesday, April 11 7:00-9:00AM

All WCCLS web services will be offline for scheduled maintenance on Tuesday, April 11, starting at 7:00 AM. 

Estimated downtime is two hours, during which time you may experience intermittent access to the following services:

Monday, January 30, 2017

WCCLS catalog and online accounts are back up!

Thank you for your patience while the WCCLS catalog and online accounts were unavailable for software updates! We are now back up and running as usual.

If you are seeing any odd behavior with the catalog or account, please clear your browser's cache (instructions here). We aren't expecting any problems, but this should resolve any issues. 

If your browser is not storing your WCCLS barcode and PIN when you log in to your account, clear your browser's cache, and then adjust your browser's settings for saving login information. 

If you want to get deeper into some features of the catalog, we have videos on creating saved searches in the desktop catalog (these alert you to new items added that match your search), as well as creating lists of saved titles.

Questions?
If you have questions about your WCCLS account, please contact your local WCCLS library for assistance.

Friday, January 27, 2017

Catalog and account software will be down starting Sunday night until Tuesday

We will be posting more frequent updates about the catalog and account availability on Facebook and Twitter.

Starting at 6:00 pm on Sunday, January 29th, the WCCLS catalog and accounts will be unavailable. This is because WCCLS will be performing software updates during this time. We anticipate that the catalog and accounts will become available sometime on Tuesday, January 31st.

Here's what you need to know:
  • No library materials will be due on Sunday, January 29th, Monday, January 30th, or Tuesday, January 31st
  • Cloud Library e-books and audiobooks will not be available during this time
  • Follow WCCLS on Facebook and Twitter to get the most frequent updates about the downtime
  • When the catalog and accounts are available again, we will also announce it on our News & Events blog

What will be available during the software updates? 

What will be different when the WCCLS catalog and accounts are updated?
You may notice some improvements to the appearance of the public catalog and your library account.  In addition, the staff version of the library catalog will have added functionality.

Thanks in advance for your patience while we work to upgrade our catalog and account software! We apologize for the inconvenience.

Monday, January 16, 2017

Updates to WCCLS catalog & account January 29-31

Starting at 6:00 pm on Sunday, January 29th, the WCCLS catalog and accounts will be unavailable. This is because WCCLS will be performing software updates during this time. We anticipate that the catalog and accounts will become available sometime on Tuesday, January 31st.

Here's what you need to know:
  • No library materials will be due on Sunday, January 29th, Monday, January 30th, or Tuesday, January 31st
  • Cloud Library e-books and audiobooks will not be available during this time
  • Follow WCCLS on Facebook and Twitter to get the most frequent updates about the downtime
  • When the catalog and accounts are available again, we will also announce it on our News & Events blog

What will be available during the software updates? 

What will be different when the WCCLS catalog and accounts are updated?
You may notice some improvements to the appearance of the public catalog and your library account.  In addition, the staff version of the library catalog will have added functionality.

Thanks in advance for your patience while we work to upgrade our catalog and account software! We apologize for the inconvenience.

Wednesday, January 11, 2017

UPDATE: Services Restored, Wednesday January 11, 2017

All WCCLS services have been restored, including the website, catalog, calendar, and other online services. You may now access the following services:
Thanks for your patience during this time.  Stay safe and warm out there!

Service outage at WCCLS, Wednesday January 11, 2017

Due to a power outage, all WCCLS services are currently unavailable.  This includes the website, catalog, calendar and other online services. 

We apologize for the inconvenience and are working to restore services.  We appreciate your patience!

Please check here for further updates.

Friday, September 30, 2016

WCCLS web services unavailable October 4, 6:30 AM

All WCCLS web services will be offline for scheduled maintenance on Tuesday, October 4, starting at 6:30 AM. Estimated downtime is one hour.


During this time, the following services will be unavailable:

Tuesday, May 3, 2016

WCCLS website, catalog & accounts will be down Thursday evening, May 5

Due to network maintenance, all WCCLS websites will be down on Thursday, May 5, between 10:00 p.m. and midnight.

During this time, you will NOT be able to access the following services:
  • WCCLS catalog (searching, placing holds, etc.)
  • Your online account 
  • WCCLS website
  • WCCLS events calendar
  • The telephone renewal line
  • Access to online research resources
  • Cloud Library
  • Library2Go Overdrive
We apologize for the inconvenience and thank you in advance for your patience!

Wednesday, February 3, 2016

WCCLS website, catalog & accounts will be down Tuesday morning, February 9

Due to fiber maintenance work, all WCCLS websites will be down on Tuesday, February 9, from 12:01 a.m. to 6:00 a.m. While we expect that we will back online at 6:00 a.m., unforeseen issues are always possible.

During this time, you will NOT be able to access the following services:
  • WCCLS catalog (searching, placing holds, etc.)
  • Your online account 
  • WCCLS website
  • WCCLS events calendar
  • The telephone renewal line
  • Access to online research resources
  • Cloud Library
  • Library2Go Overdrive

We apologize for the inconvenience and thank you in advance for your patience!

Tuesday, January 20, 2015

WCCLS library catalog is back online

Thank you for your patience during our scheduled maintenance. The WCCLS catalog is now back online. You may now access all online services, including:

Friday, January 16, 2015

WCCLS catalog maintenance scheduled for Sunday & Monday, January 18-19

Please remember: the WCCLS catalog will be offline for scheduled maintenance starting at 9pm Sunday, January 18 and running through Monday, January 19, 2015.

In addition, all WCCLS member libraries will be closed Monday, January 19, for Martin Luther King, Jr. Day, except for Tualatin Public Library, Tigard Public Library, and Tuality Health Resource Center

During this time, the following services will be unavailable:
The following will be available during the downtime:
*3M Cloud Library users: please ensure you are logged into your user account via the 3M Cloud app on your reading device prior to our catalog downtime. You will be able to search, checkout, and return e-books via the app but not through the WCCLS catalog during this maintenance period.

Tuesday, January 13, 2015

Library Closures for Martin Luther King, Jr. Day 2015

All WCCLS member libraries except Tualatin Public Library, Tigard Public Library, and Tuality Health Resource Center will be closed on Monday, January 19, 2015 for Martin Luther King, Jr. Day. Regular hours will resume Tuesday, January 20.
 
Also, please remember that the WCCLS catalog will be down for maintenance starting at 9pm Sunday, January 18 through Monday, January 19. Thanks for your patience and enjoy this day of remembrance.

Tuesday, January 6, 2015

WCCLS catalog maintenance scheduled for Sunday & Monday, January 18-19

The WCCLS catalog will be offline for scheduled maintenance starting at 9pm Sunday, January 18 and running through Monday, January 19, 2015.

During this time, the following services will be unavailable:
The following will be available during the downtime:
*3M Cloud Library users: please ensure you are logged into your user account via the 3M Cloud app on your reading device prior to our catalog downtime. You will be able to search, checkout, and return e-books via the app but not through the WCCLS catalog during this maintenance period.

Friday, January 2, 2015

Scheduled downtime for OCLC services WorldCat & ArticleFirst, January 2 & 3

All OCLC services, including our popular WorldCat and ArticleFirst online resources, will be offline and unavailable this Friday, January 2, 2015 starting at 9pm through Saturday, January 3 at 12pm for a technology upgrade. These are the main tools typically used for Interlibrary Loan requests, so please note these will be unavailable to member library staff during this time.


Please check the OCLC support website for updates during this time for confirmation that services are back online and that the upgrade has been completed.

Friday, August 8, 2014

Website maintenance scheduled for 9pm Tuesday, 8/12

The website will be down for scheduled maintenance on Tuesday, August 12, from 9pm to 11pm.

During this time you will NOT be able to access the WCCLS website.

The following services will still be available:
  • WCCLS catalog (searching, placing holds, etc.)
  • WCCLS events calendar
  • WCCLS telephone renewal line
Thanks in advance for your patience!  We apologize for any inconvenience.

Sunday, July 20, 2014

WCCLS website will be down Tuesday evening, 7/22

The WCCLS website will be unavailable due to scheduled maintenance from approximately 9pm to 11pm, Tuesday, July 22, 2014.


What does this mean?  During this time you will NOT be able to access these services:
  • WCCLS website
The following services will be available:
  • WCCLS catalog (searching, placing holds, etc.)
  • WCCLS events calendar
  • WCCLS telephone renewal line

Thanks in advance for your patience!  We apologize for any inconvenience.

Friday, July 18, 2014

WCCLS website, catalog & accounts will be down Monday evening, July 21

The WCCLS website, catalog, and patron accounts will be unavailable due to scheduled maintenance from approximately 9pm to 11pm, Monday, July 21, 2014.


What does this mean?  During this time you will NOT be able to access these services:
  • WCCLS website
  • Your online account 
  • The telephone renewal line
  • WCCLS catalog (searching, placing holds, etc.)
  • WCCLS events calendar

Thanks in advance for your patience!  We apologize for any inconvenience.

Monday, April 21, 2014

Website maintenance scheduled Tuesday, April 22

The WCCLS website will be unavailable from 9 pm to 11 pm on Tuesday, April 22nd, to perform scheduled maintenance.
 
While the site is down, you can still access the following: 

Thank you for your patience! If you have questions or comments, you can reach us at webmaster@wccls.org.